Frequently asked questions

The free plan is perfect for those who are just starting out with newsletters and want to explore what Get a Newsletter has to offer. The free plan gives you access to all the essential features to create and send newsletters, and you can send up to 500 emails to 100 unique subscribers each month.

The Start Plan is an excellent choice for businesses that take newsletter and email marketing seriously and wants to grow online and increase revenue. The plan includes all you need to create newsletters and send unlimited emails monthly that scale with the number of subscribers on your account.

The Standard plan is for those who are ready to grow, want more flexibility over their email marketing, and want to engage customers in their buying journey from start to finish. The plan includes all the features from the start plan, and in addition, you can create an unlimited number of landing pages and surveys.

Are you interested in testing all the features to see if they’re the right fit for you? We offer a 14-day trial with full access to all features Get a Newsletter has to offer, with no obligations. Start by creating a free account, activate the 14-day trial, and get started!

Yes, we do. After you create a free account, you can activate a 14-day trial and get full access to all the features Get a Newsletter has to offer.

As long as you manage less than 100 subscribers, send no more than 500 emails per month, and don’t need any of the features of the Start or Standard plan, you can use the free plan for as long as you want. You don’t even have to use a credit card.

We accept most credit cards for monthly and annual payment plans, and you can update your payment information at any time on your account page. For annual payments, you can choose to pay by invoice and receive a 20% discount on the annual amount.

Subscriber-based pricing means you only pay once for each email address in your account. Not for each list the subscriber is put on. In other words, a subscriber can be on more than one of your lists, but they still count as a single subscriber.

For example, if you have 1,000 subscribers, you can send unlimited emails to up to 1,000 individual email addresses during your monthly plan.

You can switch between the Start and Standard plans or increase the number of subscribers you can send to at any time.

When you switch from the Start to the Standard plan, the amount you have already paid will be deducted from the new price. You’ll get access to your new features as soon as the payment is received and processed.

If you switch from the Standard to the Start plan, the switch will occur when the current period ends and the subscription is up for renewal.

If you have more subscribers than your plan allows, you’ll receive a message when you try to send your newsletter.

You can also see on your account page how many subscribers you have and when you need to upgrade to send.

If you have more than 50,000 subscribers, you have the option to purchase additional emails if you run out.

Absolutely not! You can quickly and easily import up to 5,000 subscribers from a text file, or upload XLS, XLSX, or CSV files if you want to import a larger number of subscribers.

If you want to switch platforms yourself, we have a few step-by-step instructions you can follow to import contacts into Get a Newsletter.

If you have more than 5,000 subscribers, we can help you switch from other email marketing and newsletter platforms. We’ll import your contacts, lists, and templates for newsletters, landing pages, and surveys – for free!

Contact our support team via email or live chat for more information.

Your data is in safe hands and stored on our own servers in Stockholm, Sweden.

The customer data you have in our service is owned by you and you alone. You’re the data controller and we manage your data as a data processor. We may use the data to verify compliance with our terms or to ensure that no malicious activity is taking place to protect you and us. Under no circumstances will personal data be shared or resold.

All necessary steps will be taken to ensure that your data is processed securely and in accordance with our Privacy Policy and Terms of Use.

Your data is in safe hands with Get a Newsletter and is stored on our own servers in Stockholm, Sweden.

Yes, Get a Newsletter complies with GDPR to protect the processing of personal data.

If you are on a paid pricing plan, you can activate SMS on your account by contacting support via live chat or email.

All our pricing plans include email, and if you are on a paid pricing plan, you can choose to add SMS.

SMS costs vary depending on the country in which the recipient of the message is located. Log in to your Get a Newsletter account to see current SMS prices.

Get a Newsletter SMS is currently available in Sweden, Norway, Denmark, and Finland and we are adding new countries on an ongoing basis. Contact us to request the countries you want added.